Wireless Network Access for Laptops
View COCC's wireless (WiFi) service maps:
The Bend, Redmond, Prineville, and Madras campuses provide wireless internet access for registered users within all campus buildings with the exception of the Ponderosa Annex and Redmond building 2.
This wireless network provides access to COCC's web based-resources (email, Canvas, online services) as well as access to the internet. By using the Campus Network users are agreeing with COCC's Acceptable Use Policy.
Accessing the Network
To use the Campus Wireless network you must:
- Configure your computer to connect to the wireless network.
- Open your internet browser to view the network login web page.
- Log in to the network by following the instructions displayed on the login web page.
- Done. You may now access the internet and available COCC web resources.
For detailed instructions on configuring your computer for wireless please consult the documentation provided with your computer and/or your wireless equipment.
Technical Details
The campus wireless network is broadcast to wireless-capable devices using an SSID of "campus_wireless".
The wireless protocols supported by this network are 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac, and 802.11ax.
Warning: Wireless communications are NOT encrypted with WEP or any other security protocol and therefore as is always the case with the internet,
personal data should ONLY be sent when using a secure website (HTTPS/SSL).
Support
Issue: Captive Portal does not automatically present itself.
If you run into a device that doesn’t automatically bring the portal up, follow these steps in order to diagnose and fix:
- Disconnect and reconnect to the network, and wait to see if there is a notification prompting you to sign in.
- Ensure that any and all VPN Clients are turn off and try again.
- Forget the network and then try connecting again.
- Restart the device and then try again.
- Search for any full URL in a web browser. I recommend URL’s that are easy to type or remember. My favorite is example.com.
- Check the devices network settings to make sure the IP address and DNS servers are being learned dynamically through DHCP.
If you continue to have issues, please Contact Student Tech Support for assistance.
- Review the list of common problems on our troubleshooting web page.
- Review the documentation provided with your computer and/or your wireless equipment.
- For assistance please contact Student Tech Support or visit a campus Computer Lab.
Open Community Wireless Network:
The Open Community Wireless Network is available in the Coats Campus Center, Boyle Education Center, Cascades Hall, Grandview, Pioneer, the COCC Bookstore, and the Library on the Bend campus. This network is also present at the Redmond and Prineville campuses, and the Bend Chandler Lab. This open network allows wireless access through TDS via a cable modem and does not require any username or password.