COCC ITS Master Plan

Preface

The COCC Strategic Plan, as well as rapid changes in the education technology landscape, influence the direction that technology at COCC will take in the coming years. The ITS Master Plan, which is augmented by the ITS team’s Administrative Unit Review (AUR), guides how those changes most effectively align with the COCC Strategic Plan. Implementing the ITS Master Plan is a continual process, and the pace of progress will depend upon a number of circumstances including the availability of labor and financial resources.

Technology is a vital component of student success and allows COCC to enhance and deliver its mission to serve and support student success. The following identifies the overarching ITS Master Plan for the current period.

ITS Master Plan

Considerations and trends used in the development of the ITS Master Plan:

1. Technology facilitates rapid change in the methods used to deliver higher education to students and training to COCC’s workforce.
2. Information security is an increasingly important element in the operation of IT Service organizations globally including higher education.
3. Students have an expectation that colleges will have a variety of IT systems in place to support the student lifecycle.
4. Online education continues to have a growing impact on higher education and provides more flexibility for students to choose from a broader range of online or hybrid classes

As noted, the technology landscape is rapidly changing in higher education. The COCC ITS department continues to keep abreast of these changes invest in our staff to ensure knowledge acquisition and training on complex technologies. ITS seeks feedback and examines higher-ed technology trends to plan for the future of technology at COCC.