How Do I Use The COCC Password Manager Tool?
NEW ACCOUNT ACTIVATION
To activate a new account:
- Select “Activate Account” from left menu.
- Enter your COCC Username (COCC email address).
- Enter the characters in the text box.
- Click “continue."
- Verify your identity by having an email sent to your personal email address.
- Enter your new password.
- Confirm your new password.
- Click “Reset Password.”
I FORGOT MY USER NAME OR PASSWORD
To look up your COCC User Name:
- Select the “Lookup Username” option from the left menu.
- Enter your last name.
- Enter your birthdate.
- Enter your personal email address.
- Click “Submit."
- Your Username will be sent to your personal e-mail address.
If you no longer have access to this personal email account or do not remember your personal e-mail address, you can contact the Student Technical Support line at (541) 383-7716 for further assistance.
To look up your COCC email address:
- Select the “Lookup Username” option from the left menu.
- Enter your last name.
- Enter your birthdate.
- Enter your personal email address.
- Click “Submit."
Your COCC e-mail address will be sent to your personal e-mail address.
If you no longer have access to this personal email account or do not remember your personal e-mail address, you can contact the Student Technical Support line at (541) 383-7716 for further assistance.
To reset your password:
- If you have forgot your password, select the "Reset Password" link.
- Enter your COCC Username (COCC email address).
- Enter the characters in the text box.
- Click “continue."
- Verify your identity by either:
- answering the security questions
- have an email sent to your personal email address.
- Enter your new password.
- Confirm your new password.
- Click “Reset Password."
ACCOUNT UPDATES
To change your password:
- Sign into the password manager tool by entering your username and password just below the "To change your password login here" text.
- Enter your old password.
- Enter your new password.
- Confirm your new password.
- Click “Change Password” when finished.
To configure or update your security questions:
- Sign into the password manager tool by entering your username and password just below the "To change your password login here" text.
- Select the “Enrollment” tab.
- Select the“Security Questions” tab.
- Create your security questions and answers.
- Click “Update” when finished.
To review or update your personal e-mail address:
- Sign into the password manager tool by entering your username and password just below the "To change your password login here" text.
- Select the “Enrollment” tab.
Tip: When asked for your Domain User Name, enter your COCC email address