Student Tech Support

System Outages: Please note that several systems, including Bobcat Web, Canvas and Student Email are currently unavailable. IT teams are engaged and working to resolve the issue. Thank you for your patience.

Outage notification: Students may experience intermittent delivery failures to their COCC email accounts. IT staff are working to resolve the issue.

Important Student Refund Update:

Beginning September 22nd, 2026, students who wish to receive refunds by direct deposit will need to enter or re-enter their direct deposit information. This applies to all students, including new and returning students and those who have previously selected direct deposit.

Looking for advising support? Advising and Career Services (formally CAP Services) is now located in the Boyle Education Center (BEC). Please note that Placement Services will continue to operate from Cascade Hall until early October.

Security Advisory: Be aware of phishing emails. Forward suspicious emails to abuse@cocc.edu.

Have a new phone? Want to add a security key? See Add or Manage Duo Devices

Student accounts now have Duo Security protection on classroom and lab computers. You will need your mobile phone or security key to access your student accounts on campus computers.

Account Management

Student Login Help

COCC Password Manager

Duo Security FAQ

Duo Security portal

COCC email device setup

Library a ccounts

Community Education students

Computers & Wi-Fi

Microsoft 365 applications

Technology lending

Wireless network access

Printing on campus

Chrome Security Settings

Other Resources

Acceptable Use Policy

Canvas FAQ

Get Tech Ready

Zoom meetings

Student Accessibility Services

Contact Support

Ticket: Submit a Support Ticket

Phone: 541-383-7716

Email: techhelp@cocc.edu

Drop-In: Computer Labs

Hours: Mon - Fri, 8am - 5pm

COCC provides free, basic technical support for all students. We can assist with login issues, internet access, college software, device troubleshooting, printing, and other technology questions. For transcript information, visit COCC Transcript Request.